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Soroosh terms of use

Soroosh terms of use

TERMS AND CONDITIONS

Last updated: 2023-01-01

1. Introduction

Welcome to SOROOSH TECHNOLOGIES (“Company”, “we”, “our”, “us”)!

These Terms of Service (“Terms”, “Terms of Service”) govern your use of our website located at www.soroosh.app (together or individually “Service”) operated by SOROOSH TECHNOLOGIES.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information resulting from your web page use.

Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood the Agreements, and agree to be bound by them.

If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by email at support[a]Soroosh.app so we can try to find a solution. These Terms apply to all visitors, users, and others who wish to access or use the Service.

PLEASE READ THESE TERMS CAREFULLY AS THEY GOVERN YOUR USE OF THE SERVICES. THESE TERMS CONTAIN IMPORTANT PROVISIONS, INCLUDING AN ARBITRATION PROVISION THAT REQUIRES ALL CLAIMS TO BE RESOLVED BY WAY OF BINDING ARBITRATION. THE TERMS OF THE ARBITRATION PROVISION ARE SET FORTH BELOW. AS WITH ANY ASSET, THE VALUE OF DIGITAL CURRENCIES CAN GO UP OR DOWN AND THERE CAN BE A SUBSTANTIAL RISK THAT YOU WILL LOSE MONEY BUYING, SELLING, HOLDING, OR INVESTING IN DIGITAL CURRENCIES. BY USING THE SERVICES, YOU ACKNOWLEDGE AND AGREE THAT:

YOU ARE AWARE OF THE RISKS ASSOCIATED WITH TRANSACTING IN DIGITAL CURRENCIES;

YOU ASSUME ALL RISKS WITH RESPECT TO YOUR USE OF THE SERVICES AND TRADING IN DIGITAL CURRENCIES AND;

SOROOSH IS NOT RESPONSIBLE OR LIABLE FOR ANY SUCH RISKS OR ADVERSE OUTCOMES.

 

BY ACCESSING, USING OR ATTEMPTING TO USE THE SERVICES IN ANY CAPACITY, YOU ACKNOWLEDGE THAT YOU ACCEPT AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT ACCESS OR USE THE SERVICES.

 

 

 

 

 

2. Communications

 

 

By using our Service, you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send. However, you may opt out of receiving any or all communications from us by following the unsubscribe link or by sending an email to support[a]Soroosh.app.

 

3. Purchases

Trading Service: SOROOSH provides an online digital asset trading platform (crypto to crypto) for products commonly known as cryptographic tokens, digital tokens, or cryptographic currency (collectively, “Digital Currency”). SOROOSH does not provide fiat trading capabilities as part of its Services. SOROOSH functions as a trading platform provider, not as a buyer or seller in trade between traders. Users must register and open an account with SOROOSH and digital deposit assets prior to the commencement of trading. Traders may request the withdrawal of their digital assets, subject to the limitations as stated in these Terms.

Community Service: SOROOSH provides you with community communication services. You can copy the users you are interested in, express your views and opinions in the community, and participate in interactions such as Likes. SOROOSH strives to maintain the accuracy of information posted on the Services; however, it cannot and does not guarantee the accuracy, suitability, reliability, completeness, performance, or fitness for any purpose of the content made available through the Services and will not be liable for any loss or damage that may arise directly or indirectly from your use of such content. Information on the Services can be subject to change without notice and is provided to facilitate users to arrive at independent decisions. SOROOSH does not provide investment or advisory advice and will have no liability for using or interpreting information as stated on the Services or other communication mediums. All users of the Services must understand that there are risks involved in trading in Digital Currencies. SOROOSH encourages all users to exercise prudence and trade responsibly within their own means.

 

4. Contests, Sweepstakes, and Promotions

Any contests, sweepstakes, or other promotions (collectively, “Promotions”) made available through Service may be governed by rules that are separate from these Terms of Service. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Service, Promotion rules will apply.

 

5. Subscriptions

Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles will be set depending on the type of subscription plan you select when purchasing a Subscription.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it, or SOROOSH TECHNOLOGIES cancels it. If you wish to cancel the renewal of your Subscription, you have two options: access your online account management page or reach out to the customer support team at Support[a]Soroosh.app

A valid payment method is required to process the payment for your subscription. You shall provide SOROOSH TECHNOLOGIES with accurate and complete billing information, including, but not limited to, full name, address, state, postal or zip code, telephone number, and valid payment method information. By submitting such payment information, you automatically authorize SOROOSH TECHNOLOGIES to charge all Subscription fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, SOROOSH TECHNOLOGIES reserves the right to terminate your access to the Service with immediate effect.

 

6. Free Trial

SOROOSH TECHNOLOGIES may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial").

You may be required to enter your billing information in order to sign up for a Free Trial.

If you do enter your billing information when signing up for Free Trial, you will not be charged by SOROOSH TECHNOLOGIES until Free Trial has expired. On the last day of the Free Trial period, unless you cancel your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.

At any time and without notice, SOROOSH TECHNOLOGIES reserves the right to (i) modify the Terms of Service of the Free Trial offer, or (ii) cancel such Free Trial offer.

 

7. Fee Changes

SOROOSH TECHNOLOGIES, in its sole discretion and at any time, may modify Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

SOROOSH TECHNOLOGIES will provide you with reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

 

8. Refunds

We will not issue any refunds for contracts and purchases due to our Data privacy and safety conditions.

 

9. Content Guidelines & Responsibilities

User Content: Our Service offers the capability for users to post, link, store, share, and present diverse forms of information, text, graphics, videos, or other materials ("Content"). The responsibility for the Content's legality, reliability, and appropriateness rests with the user who posts it.

Ownership & Licensing: By sharing Content through our Service, you affirm that:

(i) you either own the Content or possess the requisite permissions to use it, and grant us the rights detailed in these Terms, and

(ii) your Content doesn't infringe upon any individual's or entity's rights, be they related to privacy, publicity, copyright, or contracts. Copyright violations can result in account termination.

While you maintain rights to the Content you present on our platform, its protection remains your responsibility. We neither assume liability nor take responsibility for any Content, be it yours or from third parties. However, when you share Content through our platform, you bestow upon us the license to utilize, adapt, publicly display, reproduce, and distribute it via the Service. This license extends the permission for us to make your Content accessible to other Service users, who might also engage with your Content per these stipulations.

Monitoring & Property Rights: SOROOSH TECHNOLOGIES reserves the prerogative (but not the obligation) to oversee and modify any user-provided Content. Content identified on our Service, unless credited otherwise, belongs to SOROOSH TECHNOLOGIES or is shared with the rightful permissions. Without our prior written approval, you may not disseminate, adjust, relay, reuse, repost, or exploit the said Content for either commercial or personal benefits.

Content Restrictions: Users are bound to avoid sharing Content that:
- Advocates violence, illegal actions, or harm towards any group/individual.
- Violates rights through harassment, threats, defamation, etc.
- Contains explicit sexual materials.
- Propagates hate or discriminates based on race, sex, religion, etc.
- Misrepresents or deceives in any form.

Agreement to Terms of Use (EULA):

By accessing, using, or participating in any part of our Service, you affirmatively acknowledge and agree to abide by our End-User License Agreement (EULA). It is imperative for all users to understand and accept our commitment to creating a respectful and safe community. Our EULA clearly stipulates that there is zero tolerance for objectionable content or abusive behavior. Any violations may result in immediate actions, which may include temporary suspension, permanent ban, or legal actions where applicable. If you do not agree to these terms, please refrain from using our Service. Your continued use signifies your acceptance of, and compliance with, our EULA and any subsequent updates or amendments.
Mechanism for Reporting & Blocking Inappropriate Content:
User Empowerment: Understanding the vital importance of maintaining a respectful and safe environment, we've equipped our Service with tools that allow users to flag or report Content they find inappropriate, offensive, or believe to be in violation of these guidelines.

Reporting Process:
Should you come across any Content that contravenes our guidelines:
1. Click on the "Report" button adjacent to the concerning Content.
2. Choose the specific reason for your report from the provided list. For a more accurate assessment, you may also add comments or further details regarding the violation.
3. Once reported, our dedicated moderation team will review the Content in question. Based on the assessment, the Content may be removed, and appropriate actions, including potential warnings or bans, might be taken against the user who posted it.

Blocking Content:
If you wish to avoid specific content or users:
1. Use the "Block" button present alongside the Content or user profile.
2. Once blocked, you will no longer see Content from that specific user, and they won't be able to engage with your shared materials either.

Continuous Improvement:
We continually strive to enhance our reporting and blocking mechanisms. Your feedback and suggestions are invaluable in this process. If you believe there are ways we can improve, or if you face issues while using these tools, please reach out to our support team.

Action on Violations:
It's imperative to understand that deliberate, frequent violations might result in stricter penalties, including temporary suspensions or permanent bans. Our objective remains to cultivate a community that respects individual rights and fosters positive interactions.
Including this mechanism not only demonstrates your commitment to a safe and respectful platform but also empowers users to be proactive in maintaining the platform's integrity.

SOROOSH TECHNOLOGIES can expose any non-compliant Content without prior intimation. We may also access, conserve, and disclose details if deemed necessary to: satisfy legal or regulatory requirements; uphold these Terms; address fraud or security concerns; cater to user support queries; or safeguard the rights, assets, or safety of our platform, its users, and the wider public.

 

 

 

 

10. Prohibited Uses

You may use the Service only for lawful purposes and in accordance with the Terms. You agree not to use Service:

  1. In any way that violates any applicable national or international law or regulation.

  2. To exploit, harm, or attempt to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.

  3. To transmit or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.

  4. To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.

  5. In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

  6. To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend the Company or users of Service or expose them to liability.

Additionally, you agree not to:

  1. Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party’s use of Service, including their ability to engage in real-time activities through Service.

  2. Use any robot, spider, or other automatic devices, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service.

  3. Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent.

  4. Use any device, software, or routine that interferes with the proper working of Service.

  5. Introduce any viruses, Trojan horses, worms, logic bombs, or other malicious or technologically harmful material.

  6. Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service.

  7. Attack Service via a denial-of-service attack or a distributed denial-of-service attack.

  8. Take any action that may damage or falsify Company’s rating.

  9. Otherwise, attempt to interfere with the proper working of Service.

 

11. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

 

12. No Use by Minors

Service is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using Service, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all the terms and conditions of the Terms. You are prohibited from accessing and using the Service if you are not at least eighteen (18) years old.

 

13. Accounts

When you create an account with us, you guarantee that you are above the age of 18 and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use the name of another person or entity as a username or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar, or obscene.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

 

14. Intellectual Property

Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of SOROOSH TECHNOLOGIES and its licensors. Service is protected by copyright, trademark, and other laws of foreign countries. Our trademarks may not be used in connection with any product or service without the prior written consent of SOROOSH TECHNOLOGIES.

 

15. Copyright Policy

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on Service infringes on any person or entity's copyright or other intellectual property rights (“Infringement”).

If you are a copyright owner or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to Support[a]Soroosh.app, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”

You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through Service on your copyright.

 

16. DMCA Notice and Procedure for Copyright Infringement Claims

You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

  1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest.

  2. A description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work.

  3. Identification of the URL or other specific location on the Service where the material you claim is infringing.

  4. Your address, telephone number, and email address.

  5. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.

  6. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

You can contact our Copyright Agent via email at support[a]Soroosh.app.

 

17. Error Reporting and Feedback

You may provide us either directly at Support[a]Soroosh.app or via third-party sites and tools with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”). You acknowledge and agree that: 

  1. you shall not retain, acquire or assert any intellectual property right or other right, title, or interest in or to the Feedback; 

  2. Company may have developed ideas similar to the Feedback; 

  3. Feedback does not contain confidential information or proprietary information from you or any third party; and 

  4. Company is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited, and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.

 

18. Links to Other Web Sites

Our Service may contain links to third-party websites or services that are not owned or controlled by SOROOSH TECHNOLOGIES.

SOROOSH TECHNOLOGIES has no control over and assumes no responsibility for any third-party websites or services' content, privacy policies, or practices. We do not warrant the offerings of any of these entities/individuals or their websites.

YOU ACKNOWLEDGE AND AGREE THAT THE COMPANY SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH THE USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS, OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH THIRD PARTY WEB SITES OR SERVICES.

WE STRONGLY ADVISE YOU TO READ THE TERMS OF SERVICE AND PRIVACY POLICIES OF ANY THIRD-PARTY WEBSITES OR SERVICES THAT YOU VISIT.

 

19. Disclaimer of Warranty

THESE SERVICES ARE PROVIDED BY THE COMPANY ON AN “AS IS” AND “AS AVAILABLE” BASIS. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THEIR SERVICES, OR THE INFORMATION, CONTENT, OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.

NEITHER COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

 

20. Limitation of Liability

EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER, IT ARISES (INCLUDING ATTORNEYS’ FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY YOU OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF COMPANY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF THE COMPANY, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES, AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

 

21. Termination

We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.

If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of Terms that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

 

22. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Arab Emirates, which governing law applies to an agreement without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding Service.

 

23. Changes to Service

We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if, for any reason, all or any part of the Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Service, or the entire Service, to users, including registered users.

 

24. Amendments to Terms

We may amend the Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.

Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

 

25. Waiver and Severability

No waiver by the Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.

If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.

 

26. Acknowledgement

BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.

 

27. Trading

The Platform is a marketplace that allows you to place orders and facilitates the order matching and settlement of the purchase or sale of Digital Assets or their derivatives with other Users. The Platform simply matches purchase and sale orders put forth by Users and assists Users with carrying out their intent as expressed via the orders. Except as expressly specified otherwise in this Agreement, neither the Company nor the Platform is acting as a principal or other participants in those transactions. Neither the Company nor the Platform is responsible for any disputes among or between Users regarding any transaction.

 

Matching Orders are automatically paired by the Platform through its proprietary software and models, and the Platform will notify the respective Users that the order has been executed. Once a match is made, the order is executed and cleared instantaneously. YOU SHOULD ONLY PLACE AN ORDER IF YOU FULLY INTEND TO COMPLETE THE TRANSACTION. You have the right to stop a preauthorized order by initiating procedures through your Account to effectuate the closure of such open order.

 

 

Unless otherwise permitted by the Platform, you may only sell the such amount of Digital Assets as does not exceed the total amount of Digital Assets held in your Account and recorded in the Platform ledger, plus the applicable Transaction Fee. Any attempt by you to sell more Digital Assets than the Platform records show exists in your Account after the deduction of the applicable Transaction Fee will result in an unsuccessful trade and may be grounds for termination of the Account.

 

 

You acknowledge that it may not be possible in all circumstances to cancel or modify an order, even before the order is matched or executed. We accept no responsibility for ensuring that an order is modified or canceled, and you understand and agree that, if the order cannot be canceled or modified, you are bound by any execution of the original order. You further acknowledge that attempts to modify or cancel and replace an order may result in over-execution or the execution of duplicate orders, and you shall be responsible for all such executions.

 

 

You shall be deemed to have given orders through the Platform when we acknowledge such orders through the Platform or by such other means as we may determine (whether you actually receive or become aware of such acknowledgment). You understand that the Platform provides the ability to show the real-time status of all your open orders and pending instructions. You further understand that it is your responsibility to monitor your open orders and pending instructions in real time until the Platform acknowledges the full execution, cancellation, or rejection of the orders or instructions and that we assume no responsibility or liability if you fail to do so. In the event that you fail to immediately notify us of any error in the real-time acknowledgment of the status of any of your open orders or pending instructions, including the Platform’s failure to promptly acknowledge the receipt of an order after you transmit such order, we reserve the right to exercise in good faith discretion to require you to accept the trade or to remove the trade from your Account at your sole benefit or loss. We may, in some cases, and at our sole discretion, require secondary electronic, verbal, written, or other confirmation before acting if your Account activity is outside of its normal range of activities.

 

 

Your orders shall be subject to trading limits that we may establish, revise and communicate to you from time to time.

 

 

Once an order has been executed, the transaction may not be reversible.

 

 

You acknowledge that, due to technical and other restrictions, the price of Digital Assets displayed on the Site may be delayed and, therefore, may not reflect the current live market value of the digital asset. Nonetheless, you agree that the prices displayed on the Site control your account’s value and your use of the Platform and Site.

 

 

You acknowledge and agree that the Platform cannot and does not warrant or guarantee that any Order placed through the Platform will be executed at the best-posted price.

 

 

Absent mutual consent of the parties involved, we reserve the right to cancel or nullify trades in the event that:

 

  1. the trade resulted from an identifiable interruption or malfunction of execution, settlement, or communication system;

  2. the trade that the Company, in its sole discretion, believes to be fraudulent, manipulative, or disruptive to other Users or the Platform;

  3. the trade was executed by any Account that has been hacked by unauthorized users and we determine in good faith that cancellation of the trades shall be in the best interest of Users or the Platform; or

  4. the Company believes in its sole discretion that your Account or trading activities therein violate these Terms.

 

28. Futures Trading Risks

Futures Trading is highly risky. As a futures trader, you acknowledge and agree that you shall access and use the margin trading and borrowing service at your own risk:

Trading markets are extremely volatile and shift quickly in terms of liquidity, market depth, and trading dynamics. The use of leverage can work against you and for you and can lead to large losses and gains.

Under certain market conditions, you may find it difficult or impossible to liquidate a position. For example, this can occur when there is insufficient liquidity in the market or due to technical issues on SOROOSH.

Placing contingent orders will not necessarily limit your losses to the intended amounts, since market conditions may make it impossible to execute such orders.

There is no guaranteed measure against losses on futures trading. As a borrower, you may sustain a total loss beyond what you have deposited to your contract account.

 

 

29. Disclaimer and Risks of Use of Platform

  1. The Platform and Site, including all content (including Third-Party Content), features, and any related services, are provided on an “As Is” and “As Available” basis at the User’s sole risk and without any representations or warranties. We do not guarantee that all or any part of the Platform or the App will always be available or accessible to the User.

  2. The use of the Platform, due to the download, installation, or use of the Site and the associated reference points with third parties (for example, distribution platform providers, network providers, device manufacturers) involves risks, in particular:

    1. Disclosure of your Personal Information or other information and the existence of your relationship with the Third-Party Services Provider to third parties;

    2. System outages, security-related restrictions and unauthorized removal of use restrictions on the end device, and other disturbances which may make use impossible; and 

    3. Misuse due to manipulation by malware or unauthorized use, including in the event the User’s device used to access the Site or the Platform is lost or stolen.

 

In addition, you have received, read, and understood any Risk Disclosure Statements and are fully aware of the potential risks associated with accessing or using the Platform and conducting trading using the Account.

 

 

  1. We are entitled to block or disable the use of the Site on end devices if the security features devised by the operating system or manufacturer of such device on which the Site is installed have been modified at any time (for example, a device that has been “jailbroken”). Accordingly, we do not guarantee the functioning and operation of the App on end devices that have been modified in this way or on older end devices that no longer meet the technical requirements for the use of the Site or access to the Platform.

 

 

  1. TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND PLATFORM EXPLICITLY EXCLUDE ALL WARRANTIES, CONDITIONS, OR TERMS (WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE), INCLUDING BUT NOT LIMITED TO THOSE RELATING TO QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR UNINTERRUPTED, ERROR-FREE ACCESS.

 

 

  1. No representation or warranty, express or implied, can be given as to the accuracy or completeness of the information provided in the Platform.

 

 

  1. Each User acknowledges and accepts the risks that may arise from Internet transactions conducted via open systems accessible to anyone and acknowledges that despite the encryption of data, the connection from the User’s personal computer or electronic mobile device to the Platform over the Internet may be observable. We may also use servers and other computer hardware situated in any jurisdiction worldwide for the provision of any portion of the Platform.

 

 

  1. We exclude all liability for loss or damage caused by transmission errors, technical faults, breakdowns, business interruptions, or illegal interventions into transmission networks, IT systems/computers of the User, or any third party (including systems in the public domain).

 

 

30. Compliance with Local Laws

It is the responsibility of the User to abide by local laws in relation to the legal usage of SOROOSH in their local jurisdiction. Users must also factor all aspects of taxation, the withholding, collection, reporting, and remittance to their appropriate tax authorities to the extent of their local law. All Users of SOROOSH and any of its services acknowledge and declare that the source of their funds is legitimate and is not derived from illegal activities. SOROOSH maintains a stance of cooperation with law enforcement authorities globally and will not hesitate to seize, freeze, and terminate the account and funds of Users who are flagged out or investigated by legal mandate.

 

31. Contact Us

Please send your feedback, comments, requests for technical support by email: support[a]Soroosh.app.